See here Solutions : Unfolded Circle Support
Long press off button on Remote. It will then show option to reboot it.
Remove power from Dock and then reconnect power to reboot it
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True, the software is un-evolved, but they s/have put detailed documentation on how to connect and configure the remote. I would have written up documentation for minimal charge ;-)!
As others have said, entering the IP address of the remote directly seems to work.
The hard part (at least for me) was figuring out the IP address, since in the āaboutā screen the āWi-Fiā address looks like a MAC addressā¦
To add my own (agonising) experience of intermittent connectivity to the configuratorā¦
Static IP, that fixed it.
Unifi Dream Machine Pro
Unifi 48-port switch
Various Unifi APs
Multiple VLANs
Could see the remote connected to WiFI in Unifi network app but without IP or VLAN listed.
This worked for me! Whoo-who!
I also experience similar issues (already in static ip).
What worked for me is to completely shutdown (not reboot) the remote and turn it back on. I suspect the wifi driver to hang after a given time.
The good news is that this does not occur often (weeks)