No response from Support on returned remote/hub for repair

Is anyone else having issues with Support not getting back to them? I returned a remote/hub over a month ago and have heard nothing despite multiple emails.

Yes. same here. I wanted an update on my order, placed back in january, and still no delivery. support did not answer so far - 5 days now.

I start thinking, to give up here and get a refund

Not sure if you saw this posting: “I have an absolutely dead Unfolded Circle Remote 3 and have had no luck getting support for a replacement