Is anyone else having issues with Support not getting back to them? I returned a remote/hub over a month ago and have heard nothing despite multiple emails.
1 Like
Not sure if you saw this posting: “I have an absolutely dead Unfolded Circle Remote 3 and have had no luck getting support for a replacement”
So I received an email saying they have parts now and can repair my remote and ship; however, no commitment to when the repair will be done or remote shipped. I ended up buying a SofaBaton X2 and for my home theater it’s working great. I can not recommend this remote given the poor product quality and poor support.