Error reconnect with the dock & factory reset does not work

General
1

Hi UC community,
Having some issues with my dock. I had it nicely integrated in my config but needed to remove it. So far so good.

The dock still connects to my wifi, but re-adding give a error message “connection refused”. Going through the documentation’s reset steps does not do anything. The button on the plastic cover is unresponsive.

Anybody had the same?

Thanks
Zee

2

I had the same problem. Delete the Dock within the R3
Then reset the dock and start again

3

thanks for pitching in. I managed it. FInally. Found that the “button” at the back of the dock takes quite a bit of more time to hold then the 8 seconds mentioned in the documentation :slight_smile:

4

Yes the „button“ on the dock is strange.
It actually needs quite a bit of force.

Maybe there should be a note coming with the dock, explaining that. Since it looks more like a touch sensitive button.

I wasted quite a bit of time, realising this, only through the help of this forum