Remote 3 not working again - latest FW

Looks like FW 2.11.0 totally broke the remote again. It’s been working perfectly the past two updates, and was broken before those. Now, the latest beta is worse. After starting an activity, commands are unresponsive for a while, try again, etc.

Anybody else experiencing this as well? I’m wondering if I need to delete and re-add the Wi-Fi or if something needs to be flushed out. I’ll continue testing, but figured I would at least report what I’m seeing since update earlier today.

Hi, for me its working fine. Maybe powercycle remote, dock and router?

You should report this either on GitHub or Discord in beta-feedback if you want inform developers.
It might be WiFi related. There are new WiFi watchdog log and recovery options which you can enable and send logs to UC: WiFi watchdog and WiFi watchdog recovery · Issue #821 · unfoldedcircle/feature-and-bug-tracker · GitHub

Ok, I’ll keep that mind. I don’t have a discord, so I’ll go the Git route if needed. I rebooted everything last night and will see how things go later this evening. Thanks.

Ok, I guess I jumped the gun. Remote seems stable. I deleted and readded my WiFi to the remote last night (docks are Ethernet). It’s been pretty solid. No problems here now. Also, it seems that battery life has improved a bit. Too early to tell, but that’s what I’ve noticed thus far.

hi, you only delete and added your wifi settings again on the remote3 and now it works better then before? could you please explain that a little bit more. thanks!! :slight_smile:

he also upgraded to 2.11.0 :grinning_face:

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Go into the remote settings, on the actual remote, under the Wi-Fi section. Click on your network and delete or forget. Then scan and read. Sorry, going off of memory, but it’s in the remote settings…not the web UI. Also, I rebooted every dock as well after I updated to the lastest FW.

okay, as iordish said, you updated the firmware too to receive the improvements. :slight_smile:

No, not really. I mean, I did update, but everything was working fine before. When I updated to the latest FW, the remote broke again. But only at first. Now it’s all good.

Since the last few, my android/fire tv has been completely broken. Its a smart TV with Fire built in, and took some work to get it good. But then two updates ago, broken. I just use the TV remote for it now. I will take a deeper dive when able, just not had the time

Android/Fire TV working normal here. Fire TV also the Integration or Bluetooth?

This is normally a sign that there is something wrong with network connecttion. Reboot of remote and the posting some logs might help.

Which router do you have?

Ralf

I also upgraded to 2.11.0 and now I’m having all kinds of WIFI connectivity issues. I’ve done all of the usual things, turned on watchdogs, increased retry after wake up to max, keep WIFI connected in standby, forget and re-added network…it just seems to constantly lose connection to my access point now.

I wouldn’t say the remote was completely “solid” before the upgrade but it was much less problematic than it is now. I hope the next update fixes these issues! :person_facepalming: I’m connecting to a Mikrotik router (hAP ax^3) and have tried both 2.4 and 5 Ghz network connections…both behave the same. Definitely something about 2.11.0 which is now causing connectivity issues.

I would agree, yes. But I did something to fix this issue almost right away. I did not touch my router at all. Reboot your docks. Unplug them (power cycle) and back in. Go into the Wi-Fi settings on the web UI and turn off active scanning. Band set to Auto. The only preview settings I have enabled is Wi-Fi watchdog. Nothing else. I don’t use Bluetooth. Go on the physical remote and into the Wi-Fi settings. Choose your network, click DELETE. Scan and add it back. Reboot remote. The last step is what kind of solved the problem for me. I guess try those things and see what happens. LOL

Also, I will say that the this is the most solid update ever IMO. Battery life is much better too.

You should send the network logs to UC or post them on GitHub. Have you tried the watchdog recovery option as well?

Sorry…got busy and forgot to update this thread. So things are actually working fairly well now with the 2.11 update. I did take the following steps (as @sodepop suggested)…deleted the network association, rebooted, re-established network connection, rebooted. Now things are much better. Not sure if that second reboot was necessary, but I figured it couldn’t hurt! That will be my standard MO now whenever there is a new update before crying wolf! :person_facepalming: