Remote 3 and Dock 3: T-Home Media Receiver 401 cannot be learned. -> Error "Unknown"

General
1

Hi,

when I try to learn the IR commands via the dock, I get the error message “unknown”. As I need the Media Receiver for normal television, the Remote 3 cannot be used. Can anyone help me?
What do I have to filter for in the log so that I can find the relevant entries?

Many thanks in advance!

Best regards

Frank

PS: Harmony One and Sofabaton have no problems with the Media Receiver

2

On Global Cache IR Database there are codes for the MR303. I read that most MR receiver use the same codes so its worth a try. They code must be a bit prepared so that the R2/R3 accepts it.

You can try if your Harmony One also has MR303 in its database and test it there in advance.

Ralf

3

Have you tried learning the IR commands using the Harmony One or Sofabaton instead of the original remote control?
Alternatively, the GlobalCache database seems to have data available for a 401 IPTV receiver.

4

Hi,

I have try it with the sofabaton but it don’t works. The harmony unfortunately no longer works. I will try the code from the database.
Thank you for the tips!

Regards

Frank

5

Hi,
I get the Code from the database for “power toggle”. Is there any “How to”?

code set: 6816

function: POWER TOGGLE

code1: sendir,1:1,1,38000,1,1,12,24,12,12,24,12,12,24,12,12,24,24,24,24,12,12,12,12,24,24,24,12,12,24,12,3382

hex code1: 0000 006D 0000 000D 000C 0018 000C 000C 0018 000C 000C 0018 000C 000C 0018 0018 0018 0018 000C 000C 000C 000C 0018 0018 0018 000C 000C 0018 000C 0D36

code2:

hex code2:

Regards
Frank

6

I would create a new remote entity and try if the code above works:

  1. Create a new IR remote entity and select „blank“ in the initial setup.
  2. Add a new IR command, select „Paste IR code“, paste the hexcode1 and test the code (you need to specify the output device)
  3. If the command works you can register for an account with GlobalCache which allows you to download entire code sets instead of individual commands only.

P.S. This support article might be helpful although the web UI now looks a bit different: https://support.unfoldedcircle.com/hc/en-us/articles/13216040791068-How-to-modify-an-infrared-IR-code

7

Hi again,

Thank you very much! It works.

Best regards

Frank

8

Yay. Happy to help. Should you register for an account with GlobalCache and download the full set you can do a bulk upload in the web configurator. But the data, will require some formatting for the bulk upload to work.
This post might be useful should you decide to go that route:

9

Yes, that’s exactly what I’m going to do. My account is currently being verified.

And thanks again!

Regards, Frank

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