Given the number of issues we’ve seen related to difficulty connecting to the remote and/or docks and the suspected cause being routers which are not mDNS-friendly, I thought it might be worthwhile to start a thread so we can track what gear everyone is using to identify the naughty from the nice.
In the long run, I hope that we can find some commonality to determine if this is a remote firmware issue, or at the very least, to recommend hardware that’s UCR2-friendly.
Please chime in here with the following, and I’ll update this thread as the feedback rolls in:
Connection Issues? Y/N
Router Make
Router Model
Resolution? (if you overcame your issues, please describe what you did to make things connect)
RESULTS
As of 1/8/24
Reliable:
Ubiquiti - Unifi Nano
ASUS - RT-AX88U
ASUS - RT-AXE7800
AVM - Fritz!Box 6591
ASUS - RT-AX89X
Ubiquiti - Edgerouter ER-4
ASUS - AX86U
Ubiquiti - UDM Pro
Although I had no connection problems between and to the remote and the dock, I noticed error messages showing up when editing the UI in the web configurator, which no longer occurred by using the IP address instead of the mDNS URL.
My two docks are currently connected over WiFi, but I intend to connect them over Ethernet soon. To reduce compatibility woes, I am ensuring the remote and docks are on the same subnet/have no special firewall rules that could prevent inter-device communications.
You need to replace the EdgeRouter 3 Lite (= router with no wifi) with Unifi Nano (= wifi acces points connected to the router). The other ones on the list are routers with a build in access point.
I noticed some are simple routers and some with wifi access point. Need latter. Searching each one tells the tale. TP-Link suspiciously missing. Looks like a new router/access point is in my future. Anything to help would help. Plus home assistant box. Plus new devices. I just need to replace my house as next step to get remotes to work :o
you can leave the bit “(+wifi access point)” out as it is a duplication