Frontier (or Verizon) DVR - can't learn IR codes

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FYI, I think your thread may have posted twice:

HELP - Just got the remote and need IR help!

Hi ALL, After a long wait I got my remote and I’m impressed with the build quality. However, I’m a retired software engineer but boy is this thing frustrating to set up! I was able to get it to control my LG TV but the next device I wanted to set up was my Frontier Cable DVR - and then progress totally stopped! I couldn’t find it in the database (also tried Verizon DVR and still no good) so I set up a blank device to learn the IR codes. It took me a good while to just figure out how to do it…