Dock Setup Timeout

Still having no luck, per my posts here (link). I’ve tried:

  • Disabling all 5G bands on my router
  • Resetting dock and factory resetting remote
  • Using ethernet rather than WiFi

One thing that might be a factor - my ethernet cable is attached to a switch that then goes to my router. Is that a problem? I can see the remote in my IP table on the router, but I’m not a networking guy, so I have no idea what’s going on here.