Active Speaker NuPro A200 do not react on any IR Signal

General
1

Hi there,

next problem. I have installed the 2nd dock in another room. It is connected via WiFi. If I send a command to the dock, I can see with the smartphone cam, that it sends a signal. Seems to work. But the NuPros do not react on any signal. I have tried both preset-codes from the database and I have also successfully learned the IR codes with the original remote. It doesn’t work.
Has anybody a hint for me. I already fear I make a mayor mistake, because usually at least some commands of the presents work.

Thanks!

2

I have found IR codes for an Nubert A300 at global cache and hope, that they work for the A200 as well. But what exactly do I have to paste? Below I have added an example code.
Can somebody please tell me?
Thanks!

function: POWER TOGGLE

code1: sendir,1:1,1,38000,1,69,342,172,21,21,21,21,21,21,21,21,21,21,21,21,21,21,21,21,21,63,21,21,21,63,21,63,21,63,21,63,21,63,21,63,21,21,21,21,21,21,21,21,21,21,21,21,21,21,21,21,21,63,21,63,21,63,21,63,21,63,21,63,21,63,21,63,21,1576,342,85,21,3662

hex code1: 0000 006D 0022 0002 0156 00AC 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 003F 0015 0015 0015 003F 0015 003F 0015 003F 0015 003F 0015 003F 0015 003F 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 0015 003F 0015 003F 0015 003F 0015 003F 0015 003F 0015 003F 0015 003F 0015 003F 0015 0628 0156 0055 0015 0E4E

3

hex code1 is the pronto code you can paste into the the field in the configurator. If you verify your account you can also download complete code sets.

4

Thanks! I have downloaded them and will try. I will give a feedback.

5

This is really weired. The active speakers still do not react. I can do what I want. The pronto codes dont work (of course the ones from another model of the same manufacturer) and the learned commands do not work either, even if they do not look bad.

I.e. the learned one for the power toggle is this one:
3;0xBF00FF;32;0

Can anybody judge, if there is an error inside?

Thanks.

6

For the non working internal database codes you should create a ticket. There was a similar issue with Sony projector codes.

7

You mean, a ticket at global cache, not at UC I guess. I couldn’t find a dedicated ticket system on their homepage so lI assume, I write a mail to their support, right?

The problem I see is, that I used the codes of another model. I have no experience with global cache. Is it possible to ask them for the dedicated code of the A-200 speakers?

8

No, I mean UC. You mentioned you used codes from their internal database. Just write them a mail (support@unfoldedcircle.com) or create an issue on their Bug & Festure tracker on GitHub (Sign in to GitHub · GitHub)

9

Ok understood.
I have done it right away.
Thanks!

10

I’m more and more frustrated. I have now a feedback from Nubert, the manufacturer of my active speakers, but I can’t make it work. I’m not sure, if I interpret the info from Nubert correctly.

Can someone please help me and tell me, what I have to copy to the Hex or Pronto field.

What have I done?
For the power toggle I copied the head code and the key code to the hex field, so “FD00FF00”. I pasted these eight letters and numbers instead of the ones in the learned entry. The command looks like this and doesn’t work. I know, this procedure is very trial & error.

3;0xFD00FF00;32;0

Then I pasted the “FD00 FF00” into the hex converter on the Yamaha homepage. It successfully creates a Pronto code, which also doesn’t work.

But also here, I don’t know, if these 8 digits are right at all

So my first question is, what do I take from the provided screenshot?

I hope, the screenshot will be visible here below.

IRCodes_Nubert_A-200_1
IRCodes_Nubert_A-200_1611×801 102 KB

11

Can you try the following HEX code for the Power Toggle and see if that works:
3;0xBF00FF;32;0

12

I have tried it, but after it also didn’t work, I pushed the button 4, 5, 6 times and suddenly, it was powered on. So at least, there is any reaction at all. Same to toggle it off. Just pushing the button once or twice, does not work.

So there are two questions now to me. How did you come to this command, and what can we do to improve the command, that the speakers react after the first push?

Thank you very much for your help!

13

The code is from the Harmony database where I downloaded the profie for the A200 to my Harmony Hub and then used that to learn the codes with the UC dock.
Below the full set of commands as a csv file which you should be able to upload your IR entity:

Would be interesting to know if it is only the Power Toggle command which requires multiple pushes of the remote or all commands. Btw, are you using the IR blaster or only the dock?

EDIT: I just realized that the command for the Power Toggle I shared is the same you mentioned in one of your earlier emails (I assume that is the one you learnt with the original remote). That suggests it is not a problem with the codes but rather with the strength of the signal. My suggestion would be to place the dock or the IR blaster right in front of the A200 IR receiver to make sure the command works at all and then work from there.

14

I have the blaster in my hand, 20 cm away from the speaker to be sure, the signal is strong enough. But even then, it only switches if I send the signal several times. So this cannot be the reason.
And yes, the code I pasted in the beginning of the thread, was learnt with the original remote.

Is there an option to send the signal several times? Not sure, if this is an option to make it work. I would expect, that then it will only randomly work. But I would give it a try.

15

Just to be sure: you are using the IR blaster (the round puck) and not the little IR extender? And the IR blaster is configured as out put device in the IR entity?
Assuming that is the case you can try to play around with the “IR command” function. When mapping a command in the user interface you should see an “IR command” option for your IR entity which allows you to specify a command and repeats. I have not used that function in my setup, so I am not too sure how and if it works.

16

I read somewhere that the last digit in the hex code is for the repetition. So if you change it to 5 from 0 it will be repeated 5 times. There was a similar problem with Sony projector ir codes. Otherwise just use the ir command action but they only work in activities and macros.

17

Yes, I use the blaster (round puck) and I checked, that it is working. When I send a command, I check it with the smartphone camera, that the LEDs are flashing.
The “IR tuning options” I will check this evening and will report here again.
Thanks again, for your support.

18

Hi,
repeating the signal was the “key”. I have modified the signal at the last digit from 0 to 3 and now I can reliably switch it on and off.
Looks like this now: 3;0xBF00FF;32;3
Thank you very much, for this hint! I could even remove the blaster and it still works. Perfect!

I will now “learn” the other commands and try.
Thanks again for the support!

19

Well, I have now added all commands from the CSV-file heimspielvier provided and have exchanged the last digit 0 of the hex-code by a 2. All commands work properly, also in my configured activity. Wonderful!
Only with the long press to increase or decrease the volume, I have to play a little bit. This is very slow.

20

There is still the topic with a long press to increase or decrease of the volume. It is incredibly slow.
@heimspielvier you mentioned something of playing around with “IR commands” in the area where you map the functions to the buttons. I have searched for this but neither in the entities nor in the activities area I can find such a function. Can you please explain a little bit more in detail where I can find this?