Anthem Integration - Unstable ip/MAC address configuration

Software Integrations
1

I am having problems with my Unfolded Circle Remote 3 Anthem Integration. I am using an Anthem AVM60 set to assign the ip address manually. I am using a Netgear R7000 router to reserve the manually set address for the Anthem at the device’s Wired MAC address.

I have installed the Anthem Integration from github (uc-intg-anthemav-2.4.0-aarch64.tar.gz).

Everything seems to work smoothly for a day or two, but the Anthem eventually disregards the manually assigned ip address and switches to a different randomly assigned ip address and also switches to the Anthem’s MCU MAC address.

At that point, all Anthem Entities appear with a red slash and are shown as unavailable.

This has led to endless hours of reconfiguration and I eventually get it working again only to have the problem repeat every day or two. Any suggestions to resolve this problem would be greatly appreciated.

2

Sounds more like a problem with you Netgear router than the integration.
If the IP address changes that is configured in the integration there is no way for the integration to know if it has changed.

3

agreed with @kennymc.c this is a misconfiguration on your network layer. you should ensure to assign a static ip to the anthem device. How do I manually assign a static IP address to my NETGEAR router? - NETGEAR Support

4

Thanks to kennymc.c and M.a.S.e for pointing out the cause of the problem. I have configured the static address for the Anthem. Everything is working now. I hope it will continue that way.

Greatly appreciated!

5

Great! Glad it’s working now.